About Jacob
I’m proud to be a repeat winner of Honda’s President’s Award as well as the recipient of multiple scholarships for my work. With nine years of experience in the industry, I work here at Bruce Titus because of my passion for good vehicle maintenance. I’ve lived in Washington state all my life; I’m originally from Gig Harbor and went to Peninsula High School. My coworkers know me for my extensive home audio collection. Customers like that I make sure they feel comfortable at all points of their experience in our department. I work hard to make sure that our customers are understood and given all the information they need to make the best decisions for their vehicle.
Customer rating
4.8 / 5 based on 1149 ratings (701 written reviews)
Recent reviews
Easy experience to work with and communicate
— Dennis H. ,
Fabulous! What a wonderful treat to have pickup and return service. Loved it!
— Darelee P. ,
Excellent, except the sticker on the window for the next service was not for my pickup.
— Dave W. ,
Great Experience always with Jacob! Accurate info and timelines, very solid communication. I highly recommend him!
— Benjamin S. ,
Again great service
— Randall G. ,
vehicle recall maintenance completed ahead of schedule; kept me updated at every turn.
— Jackie L. ,
Fantastic!
— Richard B. ,
Jacob is a good Service Advisor. Glad to have him in charge of my repairs.
— Maryann B. ,
Always great.
— Randall G. ,
Very considerate of customer needs and keeps them informed. Great follow up and communication. Knowledgeable and organized. Makes customer experience better.
— Keith T. ,